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United Kingdom

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We will send offers with similar products to you via newsletter. If you don't want to receive them, just click on the unsubscribe link, which is included in each newsletter at the bottom or send an email to mailbox@emp.co.uk. For more information please check our Terms & Conditions.

Your data is safe with us by using SSL encryption

Terms of Delivery EMP Mail Order UK Ltd.

The safety software we use SSL (Secure Socket Layer) encrypts all personal information (like name, address, credit card number) you enter in our website. This information is not accessible to any third-parties whilst you are connected to our server with the SSL protocol. SSL encrypts all information that you pass to us over the internet using a unique key that only we can access.

SSL protocol: SSL 3.0
Public Key: SHA1 + RSA 2048 bit
User data encryption: DHE RSA – AES 256 bit

The following information is encrypted:

  • Personal information (name, address, telephone number. etc.)
  • Login Information (email address and password)
  • Payment method
  • Credit-Card and Bank Account Information
  • The Date you wish to wait for missing items in an order

Cookies Policy

Here at EMP, we want to make sure that the website we operate looks as good as possible but also is easy for you to use. To help us to do this, our website uses cookies. 

Cookies help us to assess how you use our website and also how we can improve our website. This means we have the information we need to regularly evaluate whether our website really meets your needs. Some of the cookies we use improve the functionality of our website, so if you choose to disable cookies on your browser, you might find that you can't access some aspects of our website, or that parts of the website don't function in the way that you might expect them to. 

Please see the "How We Use Cookies" section above for more specific details about how we use cookies.

 

What Are Cookies?

A cookie is a small file of letters and numbers that we put on your computer if you agree. Cookies allow us to recognise that you have visited our website before and remember your preferences. 

Cookies can help us to remember your website login so that you don't need to type it into the website every time you return, or to remember the goods that you have clicked to purchase on one page so that they are added to your basket. 

Cookies also help us to collect information about the way you use our website which helps us to ensure any advertising that you see is relevant and useful to you.

 

How We Use Cookies 

Our website uses 12 cookies. These cookies allow us to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and to improve our website. We are required by law to provide you with clear and comprehensive information about the cookies that we use and if this page does not answer all of your queries you should contact us. 

Our cookies do not store information which could be used to identify you personally, such as your contact details. 

We use the following cookies:

 

Strictly Necessary Cookies

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

 

Analytical/Performance Cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

 

Functionality Cookies

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

 

Targeting Cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

 

Cookie Name

Purpose

vscommerce

A session identifier cookie that disappears after the browser is closed. This is a unique ID that references the database entry holding information such as the basket contents, logged in status and other information.

VSReferrer

An identifier that stores that website that referred you

VSCurrency

An identifier that references the currency the prices are displayed in.

VSVatPrices

An identifier that references if prices are shown inclusive or exclusive of VAT.

VSCategoryGroup

An identifier that references the last top level category visited.

VSCourierID

An identifier that references the courier the customer has selected.

VSCountryID

An identifier that references the country the customer has selected.

VSWishlistId

An identifier that references the database entry holding the visitors wishlist on the website when they are not logged in.

VSWishlistToken

An identifier that references the database entry holding the visitors wishlist on the website when they are not logged in.

affiliate_source

Details of which Affiliate scheme referred the visitor to the website - such as Webgains or Affiliate Window.

vs_login

Secure login token if the visitor selected for the website to remember them.

Google Analytics

Non-personal information used to track a visitors route through the website. This is used to find at which point customers have abandoned the checkout process and is used to improve the website. You can read more information on the cookies used by Google Analytics uses on its information page

 

3rd Party Cookies

The information set out in "How We Use Cookies" relates to the cookies that we set on our website. In addition to these cookies, our website also uses third party cookies which are set by a domain other than our website. 

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. 

Our website uses Third Party Cookies from the providers found in the table below, if you require further information about what those cookies are or how they are used, you should contact those providers directly.

 

3rd Party Name

Additional Information

Facebook
Pinterest
Google Plus
Twitter

You can choose to share content from our site with others via the social networks listed on the left, and so you may be sent cookies from these websites.

Google

We utilise the online advertising services of the third party companies listed on the left, and each of their sites use may set cookies to help identify which adverts are clicked on/interacted with.

 

How Do I Block Cookies?

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website. Precisely how cookies are blocked will depend upon the browser that you use. If you would like further information please contact us.

 

What Will Happen If I Disable Cookies?

If you choose to disable access to cookies on your browser you will not be able to login, register or purchase from this website. 

Information on how to disable cookies in popular web browsers can be found below:

PC Instructions

MAC Instructions

Firefox 13 and newer 
1. At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP) and then click 'Options'
2. Then select the 'Privacy' icon
3. Set the 'Use custom settings for history' in the 'Firefox will' dropdown
4. Untick 'Accept cookies from sites' to disable cookies 

Firefox 13 and newer 
1. At the top of the Firefox window, click on the Firefox button and then click 'Options'
2. Then select the 'Privacy' icon
3. Set the 'Use custom settings for history' in the 'Firefox will' dropdown
4. Untick 'Accept cookies from sites'

Firefox 12 and earlier 
1. Click on 'Tools' at the top of your browser window and select 'Options'
2. Then select the 'Privacy' icon
3. Click on 'Cookies', then untick 'Allow sites to set cookies'

Firefox 12 and earlier
1. Click on 'Tools' at the top of your browser window and select 'Options'
2. Then select the 'Privacy' icon
3. Click on 'Cookies', then untick 'Allow sites to set cookies'

Google Chrome 
1. Click on the tool icon at the top right of your browser window and select 'Settings'
2. Click the 'Show advanced settings' link, locate the 'Privacy' section, and select the 'Content settings' button
3. Now select 'Block sites from setting any data'

Google Chrome 
1. Click on 'Tools' at the top of your browser window and select 'Options'
2. Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button
3. Now select 'Block sites from setting any data'

Internet Explorer 
1. Click on 'Tools' at the top of your browser window and select 'Internet options', then click on the 'Privacy' tab
2. Under 'Settings' move the slider to the top to block all cookies

Internet Explorer 
1. Click on 'Explorer' at the top of your browser window and select 'Preferences' options
2. Scroll down until you see 'Cookies' under Receiving Files
3. Select the 'Never Accept' option

Safari 
1. Click on the 'Cog' icon at the top of your browser window and select the 'Preferences' option
2. Click on 'Privacy' and check the option 'Block third-parties and advertisers'

Safari 
1. Click on 'Safari' at the top of your browser window and select the 'Preferences' option
2. Click on 'Security' then choose 'Accept cookies'
3. Select the 'Never' option

Opera 
1. Click on the Opera icon in the top left of the window
2. Select 'Settings' and choose 'Quick Preferences'
3. Uncheck "Enable Cookies"

Opera 
1. Click on the Opera icon in the top left of the window
2. Select 'Settings' and choose 'Quick Preferences'
3. Uncheck "Enable Cookies"

 

General

Please note that under no circumstances do we pass on your email addresses or telephone numbers to other organizations. We do occasionally make our catalogue mailing list available to other carefully selected companies but only if their products rock!

RECEIVE ROCKIN’ FREE CATALOGUES
Tick the box at the checkout when you are completing your order to continue receiving ours and other outrageously cool catalogues.

RECEIVE COOL ONLINE OFFERS and NEWSLETTER
Win, win, win, freebies, newsletters, band info etc.. Don’t forget to check this box when you are completing your order to keep up with what is going down.

Anonymous data is recorded and saved using solutions and technologies by econda GmbH to ensure that this website has a needs-appropriate design and an ideal structure; to this end usage profiles using synonyms are also produced from this data. This data is not however merged with data on the holder of the pseudonym. Visitors to this website can revoke the future recording and saving of this data at any time here.

Registration

Ordering at EMP is very easy. We offer a free registration service, where all necessary personal information can be saved using a username and password, so that this information can automatically be entered each time you wish to place an order. The EMP Account makes ordering easier in the following ways:

  • Items in your Shopping Cart are saved, so you can come back later to order the items
  • You no longer need to enter your Personal Details when placing an order
  • You can access and change your Personal Details in "My EMP" or delete your customer account completely

The registration is free and you have no obligation to order.

You can delete your customer account at any time. You can do this in the "My EMP" section (once you have logged in to your account). To delete the account, simply click the link "Delete my account irrevocably now". Please note that once the account has been deleted, you must re-register if you wish to place a new order.

 

 

EMP email Newsletter

We offer a subscription for a free, weekly EMP email Newsletter. After registration, you will receive an email confirmation. In order to complete the registration process, you must click on the activation link. You will then receive a regular email from EMP (normally Fridays) with the latest releases, information and special offers.

By clicking "Subscribe now" you agree that EMP Mail Order UK Ltd., Chene Court, Poundwell Street, Modbury, Ivybridge, Devon, PL21 0QJ and its parent company and subsidiaries may use your email address for marketing purposes. This includes the sending of information by email to your registered email address (i.e. the EMP newsletter)

Your email address will be permanently stored and will not be passed onto third parties!

If you no longer wish to receive information by email, you may cancel your subscription for free by clicking on the link at the end of the newsletter. This will then remove your email address from the mailing list and you will no longer receive the newsletter.

Retargeting

We use retargeting technology from a third party supplier: Criteo GmbH (www.criteo.com) for our online shop. This makes it possible to provide Internet users who are already interested in our shop and the products in it with targeted advertising. Studies show that advertising with personalised product recommendations is more interesting to customers than ads with little or no personal connection. In addition, the advertisements for products that are probably of interest to you make it easier to go back directly to the advertised products. Because people are frequently interrupted in their online shopping and later have difficulty finding the products they had picked out before. Personalised banners, however, lead you back directly to the products easily.

If you do not wish to use this function during your visit to our site, you can opt out here.

The purpose of Criteo Email is to find visitors of Criteo advertising clients’ properties (websites, apps and newsletters) and send them personalized emails. Criteo uses cookies to single out users and then personalize ads based on their browsing experience. To learn more or opt out of Criteo Email http://privacy.criteoemail.com/gb/privacy-policy.html

All content © by EMP Mail order UK Ltd. 1998-2017

None other than the EMP Mail order UK Ltd. and its affiliates shall be eligible to reproduce, use, disclose and distribute the materials contained in this website. The use or misuse of these materials except as expressly authorised is prohibited. EMP Mail order UK Ltd. and its affiliates enforce their intellectual property rights to the fullest extent of the law.